SOLOPRENEURS TEAMWORK SKILLS

Teamwork 

understood as:

• the art of problem solving,

• correct reasoning,

• critical thinking (discussed in detail in section 1.4 of this training)

In addition, an increasingly appreciated competence is the ability to take personal responsibility and it is increasingly required of all employees. This means that you can do your job yourself. You don't need to get approval for everything you do. Due to your personal responsibility, you can judge situations and consequences yourself. Of course, it all depends on many factors, such as the nature of the job, type of responsibility or length of service; however, the ability to make decisions, critical thinking and independence will be assets that cannot be overestimated. How to find assertiveness or the art of refusal in this effort of all competences; which means the ability to communicate with people while maintaining your own individuality and without imposing your opinion. The essence of assertiveness is based on the belief that everyone has the right to be themselves, that is, to express their feelings and views, to manage their own time and to make personal decisions. Contrary to appearances, it is not easy. There is a saying: "If you are in doubt as to whether a given behaviour is assertive, see if it increases your self-esteem a little." (You can find more about assertiveness and independence in section 1.1 of this course)

As a reminder, I will provide a diagram of the 4 stages of an assertive conversation:

1. Provide information. If someone's behaviour does not suit us, irritates us or angers us, we bring them to our attention and ask them to behave differently. Usually people don't want to be nasty and change their behaviour.

2. Express your feelings. If, despite the attention paid, someone continues to misbehave, we say a second time to change the behaviour. This time the tone of our voice should be more firm and decisive. We also inform you what we feel about his behaviour.

3. A warning about the consequences that threaten him if he does not change his behaviour. Let us remember that the consequences should be real (the ones that we will really apply).

4. Consistency. If, despite our reaction, someone does not change their behaviour, we apply the announced consistency.

Example: we are talking to a friend on the phone. At some point, she starts screaming. The four steps are as follows.

• I am asking you not to raise your voice to me.

• Don't yell when you call me because I feel very bad about it.

• If you keep screaming, I will stop talking to you on the phone.

• You keep shouting, so I end the call. And we hang up the phone.• You keep shouting, so I end the call. And we hang up the phone.

Exercise 18

Example 1 - own needs

Example 2 - the needs of the other person

Exercise 18

Exercise 20