Example 2 - the needs of the other person
Observation: I've noticed that you have made more mistakes in your reports than usual lately.
Feeling: I have the feeling that you've been feeling overwhelmed by an overload of responsibilities for some time.
Need: It seems to me that you may therefore need someone to help you relieve you of them.
Request: Tell me, is it really so from your perspective? Can I help you somehow?
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